Shipping policy

"If your domestic order has not arrived within 14 business days after shipment, contact us and we'll personally investigate the issue and provide a solution."

Order Processing

At Yukaotic, every order is carefully prepared to ensure the highest quality.

Orders are typically processed within 1–5 business days after payment is confirmed.
During new collection launches, holidays, or promotional periods, processing times may be slightly longer.
Customers will receive a confirmation email after placing an order and a shipping confirmation email once their order has been dispatched.

Shipping Times

Estimated delivery times begin after processing is complete.

United States

Standard Shipping: 3–7 business days
Expedited Shipping: 1–3 business days (where available)

International Orders

Standard International Shipping: 7–21 business days
Delivery times may vary depending on customs processing and local postal services.

Please note that delivery estimates are not guaranteed and may be affected by weather, carrier delays, customs inspections, or other circumstances outside our control.

Order Tracking

Once your order ships, you will receive a tracking number via email. Tracking information may take up to 48 hours to update after shipment.

Shipping Costs

Shipping rates are calculated at checkout based on:

Delivery location
Package weight
Selected shipping method

Any available free-shipping promotions will be clearly displayed on our website.

International Duties & Taxes

International customers may be responsible for customs duties, taxes, or import fees imposed by their country. These charges are not included in the product or shipping price and are the responsibility of the customer.

Lost, Stolen, or Delayed Packages

If your package appears lost or significantly delayed:

Verify the shipping address provided at checkout.
Check tracking updates from the carrier.
Contact our support team within 14 days of the expected delivery date.

While Yukaotic is not responsible for packages marked as delivered by the carrier, we will work with customers to help investigate shipping issues whenever possible.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information. If an incorrect address is entered, please contact us immediately. Address changes may not be possible once an order has been processed or shipped.